Gecko Forum 2022


Thursday 6th Oct, 2022
Sessions from 09:30am

Join the Gecko team, partners and clients for a day of informative sessions, networking and fun!

Gecko Forum 2022

Edinburgh (and online)

Now available on-demand!
Originally hosted: Thursday 6th Oct, 2022

Thank you to our partners, clients and the whole Gecko team for a day of informative sessions, networking and fun!

Check out the highlights

If you're getting the band back together after years apart, then it would be rude not to take some snaps of the occasion. Here's a selection that made it past the cutting room floor.


Medium length section heading goes here

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat.

Subheading one

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros.

Subheading two

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros.

So, what went down?

Education + Upskilling

We had over 6 hours of content you won't find anywhere else. If Gecko is part of your day-to-day, you returned home better equipped to get the most from our modules.

Networking + Alcohol*

Y'all networked with the largest group of Gecko users on the planet, and shared your expertise, anecdotes and insight.
* Non-alcoholic drinks were, of course, available.

Support + Feedback

We hosted the Genius Gecko Bar for support from your Account Manager, catching a quick-fire demo of new functionality, or freely venting and sharing what you'd like to see improved in Gecko.

Selected Sessions from #GeckoForum22

Here's a sneak peak at some of our sessions. You can catch the full agenda here.

Insight into Gecko's
Product Roadmap

Stewart Scougall, Chief Product Officer

What’s next for Gecko? In this product-led session we’ll spotlight some of the exciting new product developments and updates that we are working on at Gecko.

Lessons from ditching a call centre & scaling live chat to 3,000+ conversations a week

Keith Hutchison, Enquiry Team Lead
University of Glasgow

Hear what University of Glasgow learned while reprioritising their engagement strategy around chats versus calls, and about their evolution from student-developed chatbot to present day.

How to convert more applicants by combining online, in-person and on-demand events

Jonny Atkinson, Recruitment & Events
University of Liverpool

A peak into how University of Liverpool run massive (50+ sessions) Applicant Days, use online events to drive in-person attendance, and create course-specific content for on-demand viewing.

Building super-robust processes with Gecko

Ant Babajee, CRM Manager
London Middlesex University

A case study about problem solving, process mapping… and virtually enrolling hundreds of students, from dozens of countries, with tons of different IDs, who all need synced to the CRM. 🤯

Analysing how 200,000+ UK students selected their university

Freddie Knaggs, HE Partnerships

Decisions, decisions, decisions. We’ll dive into the factors that influence student choices — and what you can do about it.

Roundtable: Comparing and contrasting different
approaches to CRM

Hosted by Matt Lanham, CEO

Enterprise CRM? No CRM? Procuring a new CRM? Our panel have seen it all, and will join us to discuss what’s changed and where the function of CRM is heading.

(In Case You Missed It)

Stewart Scougall, Chief Product Officer

20 updates in 20 minutes — a quickfire look at how we’ve improved Gecko over the last year.

The Visit App Relaunch

Stewart Scougall, Chief Product Officer

See what’s new, see what’s improved, and see how you can use the new Visit app to run smoooooth events on campus.

...and many more

Keen to relive the action?
Watch on-demand!

We've had such an amazing event, but don't stress if you missed the action. Register below for instant access to every session, on-demand.

Your Questions, Answered

Who was this event for?

This event is for Gecko customers and partners.
Most attendees were hands-on users of Gecko/their CRM OR their team leverages Gecko to help with student recruitment, admissions or marketing at their institution.

How much did this event cost?

This event was free to attend for Gecko customers and partners. Attendees were responsible for their own travel and accommodation arrangements.

When is the next Gecko Forum?

Stay tuned!