Lessons Learned from Launching Chatbot

Host: Jonny Urquhart
Head of Customer Success, Gecko

Jonny is joined by expert Gecko Partners from across the globe, who share their experiences of leveraging Gecko's chatbot, including its impact on their institutions and how it has changed the way they work.

Tap play to discover:

  • How to revolutionize your university's communication and admissions processes by exploring the real-world experiences of top institutions with chatbot implementation.
  • Gain valuable insights and practical advice on enhancing the prospective student experience through the use of AI technology.
  • Explore how Gecko chatbots can offer personalized assistance, leading to streamlined admissions processes.
  • Hear firsthand stories of improved student satisfaction, increased staff productivity, and successful cost-saving initiatives.

Meet our partners:

  • Ruth Swan, Associate Director Global Prospect Experience, Heriot-Watt University
  • Bryan Jue, Senior Director of Outreach & Communication, University of California, Irvine.
  • Eric Rowell, Senior Admissions Representative, King Abdullah University Of Science And Technology
  • Keith Hutchison, Applicant Experience & Enquiry Manager, University of Glasgow

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