Coffee, badges and a chance to settle in.

What each workshop covers, and what to take away from the day.

We open the day with a quick tour of the four workshops, what each one covers, and what you should walk away with. Day One is about what customers have done with Gecko over the past year, and what's changed on our side since.

15-minute break, then on to your first workshop.

A one-hour session followed by a 15-minute break, then on to your next workshop.

A one-hour session, then lunch.

Eat, catch up with peers and get to know the Gecko team.

A one-hour session followed by a 15-minute break, then on to your next workshop.

A one-hour session followed by a 15-minute break, then back to the main room.

Pull the day's ideas into two or three things you'll actually get done.

Everyone back in one room to pull the day together, so you leave with two or three things you'll actually get done rather than a notebook full of maybes.

An evening with the Gecko team and your peers. Details to follow.

Coffee, breakfast and a first look at the exhibition.

Where Gecko got to this year, what your teams helped shape, and where the platform goes next.

Matt opens Day Two with the view from the top: what changed on the platform over the last twelve months, which of those changes started as a conversation with one of your teams, and where Gecko is heading next, including where AI fits in. You'll leave knowing what's coming and what it means for the way your team works.

The year's biggest releases, the features quietly going unused, and a first look at the roadmap.

Most teams are sitting on more Gecko than they use. Our product team walks through the developments that landed this year, shines a light on the features that tend to go unnoticed, and gives you a first look at what's coming next. Shaped by what you've asked us for across the year, so expect the things you actually want to see.

20-minute break to follow.

Ruth Swan returns with an honest read on a tough year for the sector, and where teams are finding room to move.

Ruth returns to Forum with a view from inside a university: what's shifted over the last twelve months, what's making the job harder, and where institutions are choosing to put their energy. Not a forecast from the outside, but the reality from someone living it, and how we can support each other through it.

How the University of Leeds used small trials and steady improvement to grow the impact of its largest events.

Big events rarely get better by accident. Olivia and Kharmen share how Leeds treated each event cycle as a chance to test something new, kept what worked, dropped what didn't, and evolved their approach as Gecko developed alongside them. Expect the real detail: what they tried, what surprised them, and what they'd tell a team just starting out.

Short, sharp talks from our partners on what's working across the institutions they support.

Find out from our partners on what's working across the institutions they support, and how it lines up with the pressures you're facing right now.

Eat, catch up with peers and meet our partners in the exhibition space.

Institutions at very different stages on why they chose Gecko, what changed along the way, and where they're going next.

What does going further actually look like? Institutions from further education and UK higher education share how their use of Gecko has grown, from a college only just starting out to long-standing partners on their next chapter. Where they started, what changed along the way, and the wins that made the biggest difference. Short openers from each panellist, then plenty of time for your questions. Honest, practical stories you can take straight back to your own team.

One table, one locked box, thirty minutes. Solve your way through the theme and race to be first back with the prize.

Every table becomes a team. Crack the riddles in a live Gecko form to unlock your padlock code, explore the clues sealed inside your box to reveal a hidden location, then go further by finding what's waiting somewhere in the Sheraton. First team back takes the prize. No Gecko expertise needed, just a phone, a bit of teamwork and a willingness to leave your seat.

Ten standout customer successes from 2026, and the first moves to make when you're back at your desk.

We close Forum by celebrating ten of the year's standout successes from across the Gecko community, then pull two days of ideas down to the handful worth doing first. You'll leave with a clear starting point for Monday morning.

Carry the conversations on after the close. Details to follow.