TUES 4TH NOV

Day One: Hands-on Workshop

Roll up your sleeves and build with Gecko from the ground up. You'll create working elements across the platform and see how everything connects. It's professional development you can implement straight away.


Workshops will be run in small rotating groups. Session times remain the same, but the order of topics will vary depending on your group rotation.

10:30 → 11:00

Arrival & Check-In

11:00 → 12:00

Welcome & Let's Get Building

Matt Lanham, CEO & Founder
Gecko

Quick introductions, group assignments, and getting you ready to dive into the workshops

12:00 → 12:45

Inquiry Capture & Outreach That Converts

Build a smart lead-capture-to-follow-up pipeline that actually converts.

12:45 → 13:45

Lunch

13:45 → 14:30

Event Funnels & Email Automation Done Right

Learn to manage RSVPs and automate your pre/post-event experience like a pro

14:30 → 15:15

Secure Content & Personalised Resources That Work

Share tailored documents and content safely and at scale

15:15 → 15:30

Refreshments

15:30 → 16:15

Real-Time Student Support That Actually Helps

Practice handling live student support requests and responding efficiently

16:15 → 17:00

Complete Gecko Platform Journey

Matt Lanham, CEO & Founder
Gecko

Interactive walkthrough of your complete Gecko journey plus real-time takeaways

17:00 → 17:15

Wrap up

Matt Lanham, CEO & Founder
Gecko

Celebrate what you've built and find out the details for the evening

WEDS 5TH NOV

Day Two: Main Conference

All the Forum insights you love, with customer stories, product updates, market perspectives and the future of AI. We're mixing things up this year with some fresh additions to keep you engaged throughout the day.


All sessions, timings, and speakers are subject to change, check back here for updates.

08:30 → 09:30

Arrival & Welcome Breakfast

Get checked in, enjoy some breakfast and get settled in your seat

09:30 → 09:45

Welcome & Conference Kickoff

Jonny Urquhart, Head of Customer Success & Chris Gibson, UK Sales Manager
Gecko

Energising start to conference day with a warm welcome and agenda preview

09:45 → 10:45

The Next Generation of Student Engagement

Matt Lanham, CEO & Founder
Gecko

How Gecko's platform integration and AI advances are shaping where we're heading next

10:45 → 11:15

Refreshment Break

11:15 → 12:00

Power Up Personalisation

Jonny AW, Customer Success
Gecko

Get more from Liquid, broadcasts, and engagement scoring with real examples

12:00 → 12:40

How to Win at Clearing

Jonny AW, Customer Success
Gecko
Martin Smith, University Admissions Office Campus Manager
Ulster University

Proven strategies to transform your most stressful period into your biggest opportunity

12:40 → 13:40

Lunch

13:40 → 14:20

AI Now & What's Coming Next

Jonny Richardson, Head of AI
Gecko

How this year's breakthroughs set the stage for 2026's agentic era and what this means for higher education

14:20 → 15:00

Higher Education Market Intelligence

Jonny AW, Customer Success
Gecko

TBC

UK vs US vs worldwide trends, shifting expectations and the cross-departmental challenges everyone faces

15:00 → 15:20

Refreshment Break

15:20 → 15:40

Interactive Quiz

Jonny Urquhart, Head of Customer Success & Chris Gibson, UK Sales Manager
Gecko

Quick energiser to boost momentum

15:40 → 16:10

Refining & Refreshing Your Platform

Becca Herne
University of Law

How to implement Gecko at scale while maintaining personalisation

16:10 → 16:50

Gecko's Institutional Impact

James Mann
Edinburgh Napier

TBC

Using Gecko to connect teams and locations to create seamless student experiences

16:50 → 17:00

Wrap up

Jonny Urquhart, Head of Customer Success & Chris Gibson, UK Sales Manager
Gecko

Final reflections on Forum 2025 and details for the evenings gathering

Your Questions, Answered

Who is this event for?

This event is for Gecko customers and partners (though if you're a future-customer and would really like to attend, please email chris@geckoengage.com).
Most attendees will be hands-on users of Gecko/their CRM OR their team leverages Gecko to help with student recruitment, admissions or marketing at their institution.

How much does this event cost?

This event is free to attend for Gecko customers and partners. Attendees are responsible for their own travel and accommodation arrangements.

Can I meet with the Gecko team outside of this event?

Please reach out to your Account Manager if you'd like to meet with the Gecko team outside of the core event hours (if you are travelling to Edinburgh the day before the event, for example). Additionally, there will be time to catch-up with your Account Manager during the event, and break-out rooms will be available.

How do you advise we travel to Edinburgh?

Based on past events, clients saw most value from arriving in Edinburgh the day before the event, and leaving the day after (so they can partake in all of the networking festivities after-hours). We understand this might not be possible for all, however. So we advise that you arrive into central Edinburgh before 9am and depart after 6pm to ensure you don't miss any of the sessions on the conference day.

What if I can't make it to Edinburgh?

Don't worry, we've got your back! We'll be streaming the entire Gecko Forum live. Sign-up through the registration form and let us know which attendance option works best for you.