WEDS 5TH NOV

Day Two: Main Conference

All the Forum insights you love, with customer stories, product updates, market perspectives and the future of AI. We're mixing things up this year with some fresh additions to keep you engaged throughout the day.


All sessions, timings, and speakers are subject to change, check back here for updates.

08:30 → 09:30

Arrival & Welcome Breakfast

Get checked in, enjoy some breakfast and get settled in your seat

09:30 → 09:45

Welcome & Conference Kickoff

Jonny Urquhart, Head of Customer Success & Chris Gibson, UK Sales Manager
Gecko

Energising start to conference day with a warm welcome and agenda preview

09:45 → 10:45

The Next Generation of Student Engagement

Matt Lanham, CEO & Founder
Gecko

How Gecko's platform integration and AI advances are shaping where we're heading next

10:45 → 11:15

Refreshment Break

11:15 → 12:00

Market Intelligence: In conversation with Ruth Swan

Jonny AW, Customer Success
Gecko

Ruth Swan, Associate Director Global Prospect Experience & UK Student Recruitment
Heriot Watt University

UK vs US vs worldwide trends, shifting expectations and the cross-departmental challenges everyone faces

12:00 → 12:40

How to Win at Clearing

Martin Smith, University Admissions Office Campus Manager
Ulster University

Proven strategies to transform your most stressful period into your biggest opportunity

12:40 → 14:00

Lunch

14:00 → 14:40

Driving Innovation Through AI & Product Strategy

Jonny Richardson, Head of AI
Amy H, Product Manager
Jonny AW, CS
Gecko

Our product, AI and CS teams are coming together to share what has happened, where we are and where we might be going next

14:40 → 15:10

Refining & Refreshing Your Platform

Becca Herne, Student Recruitment Manager - Operations
University of Law

How to implement Gecko at scale while maintaining personalisation

15:10 → 15:30

Refreshment Break

15:30 → 15:50

Fairy Bot Mothers’ Big Fat Quiz of the Forum

Michelle Smith, Senior Implementation Manager AKA The Fairy Bot Mother
Gecko

Quick energiser to boost momentum

15:50 → 16:30

The Success Mixtape: Gecko’s Top Ten from 2025

James Mann, Senior CRM Developer
Edinburgh Napier

Rebecca Bloodworth, Deputy Head of Student Recruitment
Manchester Metropolitan University

Claire Doherty, Assistant Director of Admissions - Admin, Systems, Ops
St. Andrews University

Jonny AW, Customer Success
Gecko

In a year full of challenges we’ll be in discussion with universities highlighting your wins of 2025

16:30 → 17:00

Forum Finale: Key Takeaways & What’s Next

Jonny Urquhart, Head of Customer Success & Chris Gibson, UK Sales Manager
Gecko

We close up the Forum with key takeaways before guiding you into the evening’s activities

Your Questions, Answered

Who is this event for?

This event is for Gecko customers and partners (though if you're a future-customer and would really like to attend, please email chris@geckoengage.com).
Most attendees will be hands-on users of Gecko/their CRM OR their team leverages Gecko to help with student recruitment, admissions or marketing at their institution.

How much does this event cost?

This event is free to attend for Gecko customers and partners. Attendees are responsible for their own travel and accommodation arrangements.

Can I meet with the Gecko team outside of this event?

Please reach out to your Account Manager if you'd like to meet with the Gecko team outside of the core event hours (if you are travelling to Edinburgh the day before the event, for example). Additionally, there will be time to catch-up with your Account Manager during the event, and break-out rooms will be available.

How do you advise we travel to Edinburgh?

Based on past events, clients saw most value from arriving in Edinburgh the day before the event, and leaving the day after (so they can partake in all of the networking festivities after-hours). We understand this might not be possible for all, however. So we advise that you arrive into central Edinburgh before 9am and depart after 6pm to ensure you don't miss any of the sessions on the conference day.

What if I can't make it to Edinburgh?

Don't worry, we've got your back! We'll be streaming the entire Gecko Forum live. Sign-up through the registration form and let us know which attendance option works best for you.