Gecko Session
Company Keynote: The Evolution of Student Engagement
Matt Lanham
CEO & Founder, Gecko
In a powerful opening keynote, Matt Lanham, Gecko's CEO, shares insights from the company's 12-year journey and unveils a transformative platform merger that will unlock new AI capabilities across all Gecko modules. From powering student recruitment at Northumbria as Gecko's first client to now managing millions of student interactions globally, learn how Gecko continues to innovate in response to higher education's evolving needs and resource constraints.
What you'll learn:
- The scale of Gecko's current impact: 7 million students, 18 million emails, and 50 million workflows annually
- How the merger of Chat and Engage platforms creates a unified environment for more contextual student engagement
- New AI capabilities including voice calls, automated campaigns, and intelligent workflow management
- The evolution of Gecko's chatbot technology, now achieving 96% success rates with minimal maintenance
- Real examples of how AI can help institutions do more with limited resources
- Strategic vision for personalising mass communications using AI
- Preview of future capabilities including AI agents and voice cloning technology
- Ways the unified platform will enable deeper integration between all Gecko modules
Perfect for institutional leaders and practitioners looking to understand both Gecko's strategic direction and the transformative potential of AI in higher education.